V02T05P1

Company Representative: Hello, shining decorations. How can I help you?

Hotel Manager: Hello. We are thinking of renovating our hotel this year. It was built 15 years ago, and it's quite old now. So I'm calling to see if your company can do that.

Company Representative: Oh, yes, we do all kinds of decoration and renovation projects. Last month, we just renovated the city library. The client was really pleased with the outcome.

Hotel Manager: Oh, really? I heard that one was pretty tough. With a new library does get a fresh look.

Company Representative: Yes, it was a tough one. Hmm. May I have the name of your hotel?

Hotel Manager: Yes, it's Central Hotel? Should I tell you about some changes we want to make before you come and check it out?

Company Representative: Yes, please. I will write them down. Just a moment, please. Okay, what are the changes you want to make?

Hotel Manager: First, the address on our signboard in the front of the hotel is not big enough. We would like to have it enlarged.

Company Representative: I see. It's important for the guests to see that information clearly. No problem.

Hotel Manager: Okay, next is our swimming pool. It's now in the basement. Our guests are not very happy about it. After talking to the designers, we've decided to move it to the roof of the hotel.

Company Representative: Oh, that's a big change, as it'll be an outdoors site. But I believe it's a wonderful idea.

Hotel Manager: Yes, our hotel is right beside a river. So it's got a good view from up there.

Company Representative: That's true. I'm sure more people would stay at your hotel because of it. It's a very competitive feature. We can do that for you.

Hotel Manager: a big lounge on the ground floor where our guests can rest. We don't think we are making the most of it. And my manager said we should use the room for reception. The old one is too small.

Company Representative: So you don't need an area for guests to rest. Huh. The hall will serve the purpose. All right, I've written it down anything else?

Hotel Manager: Let me see. I think the words on the noticeboard should be translated, but I will need to confirm with my supervisor if we need to translate into Chinese or not. We have quite a lot of Chinese guests now. But Spanish translation is definitely needed. German is not necessary. Neither is Japanese. We don't have many guests from those countries.

Company Representative: Okay, I'll just need to go and see how to plan the layout later.

Hotel Manager: Yes, please. We don't know if we should upgrade the design of the price board or not. It looks a bit old-fashioned.

Company Representative: What color is it?

Hotel Manager: It's red. I was wondering if white looks better?

Company Representative: It's hard to tell unless we see it in person.

Hotel Manager: Okay, when can the construction team come and start their work?

Company Representative: Well, we are currently working on another project. But we think we can finish the work there sometime in June. So we can come before July. And it depends on how much time you have for the renovation project. If it's quite urgent, we'll need to discuss the starting time.

Hotel Manager: Hmm, we hope to start early but it's not too urgent. We will wait to the end of peak season.

Company Representative: Yeah, you don't want to miss the peak time right now. So who should I contact for the initial check and evaluation?

Hotel Manager: You can call my manager. His name is Clifton Baron.

Company Representative: Excuse me. How do you spell his first name?

Hotel Manager: Si l IFFTON.

Company Representative: And his phone number.

Hotel Manager: It's 093036 602. You can call during work hours.

Company Representative: Got it? As for the contact details and the cost of the project, should I contact him or?

Hotel Manager: Yes, you could talk to him for all these details.

Company Representative: Okay, thanks.