a time you received bad service in restaurants/shops

Q1 2024
Part 2 & 3 (Cue Card + Discussion)
6 câu hỏi
Part 2: Bài nói dài (Thẻ gợi ý)
Describe a time you received bad service in restaurants/shops
Bạn nên nói về:
  • When it happened
  • Why you went there
  • What happened in the restaurants/shops
  • And explain why you thin their service was bad
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Part 3: Câu hỏi thảo luận
1. What kinds of services are bad services?
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2. Why do some people choose to remain silent when they receive bad services?
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3. Who should be responsible for bad services?
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4. As a boss, what would you do to prevent bad services?
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5. Do you think services are better now than in the past?
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